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2026-03-07

Why Businesses Still Use Spreadsheets (And Why That's a Problem)

Spreadsheets are comfortable and familiar. But comfort isn't the same as effective.

Despite better tools being available, most small and medium businesses still run critical processes on spreadsheets. There are good reasons for that — and good reasons to change.

Why Spreadsheets Persist

  • Familiarity: Everyone knows how to use Excel. No training required, no learning curve.
  • Flexibility: You can build almost anything in a spreadsheet. Need a new column? Add it. Need a calculation? Write a formula.
  • Cost: Most businesses already have Excel. Custom software costs money.
  • Speed: You can create a working spreadsheet in minutes. Software takes longer.

Why That's a Problem

These advantages become disadvantages as your business grows:

  • Familiarity = complacency: Just because everyone can use Excel doesn't mean everyone uses it correctly. Formula errors, inconsistent data entry, and poor structure are rampant.
  • Flexibility = fragility: The same flexibility that lets you add a column also lets someone accidentally delete a formula. No validation, no guardrails.
  • Cost = false economy: Excel is cheap until you count the hours spent on manual data entry, error correction, and report formatting. The real cost is staff time.

The Middle Ground

You don't have to go from spreadsheets to a £50,000 enterprise system. A simple, focused web application that replaces your most problematic spreadsheet can cost a fraction of that and save hours every week.


Got a Spreadsheet That's Driving You Mad?

Send it over — I'll tell you what an app version would look like and what it'd cost. No obligation.

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